Information
Shipping Policy
1. Delivery Timeframes
We strive to process and dispatch all orders within 1-2 business days. Delivery times vary based on your location and the shipping method selected at checkout.
- Standard Domestic: 3-5 business days
- Express Domestic: 1-2 business days
2. Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your destination. We offer complimentary standard shipping on all domestic orders over Rs. 20,000.
3. Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your shipment's progress.
4. Damaged or Lost Items
While we take utmost care in packaging our luxury fragrances, if your item arrives damaged or goes missing during transit, please contact our concierge team at uzairahmed@auriqfragnaces.com within 48 hours of delivery.